Glow Tan Co.

I’m not able to take any clients that do not complete their forms that is my policy: the consultation & liability waver, as a business owner this is to protect myself & also you as my client as I ask things in the forms such as allergies etc. Each client has to provide their own info when booking & for the forms even if they are coming in together. I do have a cancellation policy, I know things come up but everyone’s time is valuable. The policy is that if there if less than 24 hour notice for a cancellation or if a client no shows their appointment (no contact even after 15 minutes into the appointment time ) the card kept on file will be charged for 50% of the selected service price. Please try to give me 24 hour notice as well to reschedule, however if there is less notice than this to reschedule an appointment but either the client doesn’t rebook themselves or they don’t get back to me on rescheduling I do consider that a late cancel as well if it is within less than 24 hours before the appointment time. Any other rescheduling I’m more than happy to be flexible & accommodating as much as possible with for clients. Also I cannot spray tan over any sunburns so just make sure to be cautious when doing activities outside or laying out, the waiting period where your skin is fully healed after a burn is 3 weeks. If a client arrives with a burn I would need to cancel their appointment that day, I promise you it doesn’t look good during or after peeling & neither of us would be happy with the results. I have a 15 minute grace period for running late if I’m contacted, after 15 minutes we would need to reschedule so that it’s not interfering with other clients scheduled appointments. Thank you so much for your understanding.